Human Resources, Social CEO, Social Learning, Social Media, Technology

Case Study: Marsh Transforms Itself with Social Technology

MarshIn 2010, executive leadership at Marsh committed to making the company a great place to work. Their solution involved using cutting-edge social technology to create a global community where employees could tap into the collective experience, networks and resources of the firm. This was a bold move in the traditionally conservative insurance industry. The result, Marsh University, launched in 2010 and has had a significant impact.

Since its inception in 2010, Marsh University has proven a valuable tool for Marsh employees, as well as for the company as a whole. In fact, Marsh now leads in employee engagement across all Marsh & McLennan companies. According to Ben Brooks, Marsh’s SVP and Global Director, Enterprise Communications and Colleague Engagement, some of the other benefits realized include:

  • Improved performance on growth initiatives.
  • Year-over-year improvement in career and employee development.
  • Improved perception of leadership.
  • Reinvigorated company culture.

To learn more about how this social solution was implemented, as well as the three keys to Marsh University’s success, please click here to read the full article.

  • Share/Bookmark

About Jeanne

No information is provided by the author.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>